Our Services

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Strategic Planning

Real strategic planning, followed by strategic operations, chart a course for the future of your organization. Sometimes a neutral external facilitator can make all the difference.  Strategy is our specialty. 

Quality Improvement

You strive to improve your services and to make your organization more efficient and effective. Our basic quality improvement trainings can help - from getting started to getting "unstuck". 

Performance Management

Looking for new ideas to manage and measure performance?  Our experts will help you harness your organization's horsepower.  

Survey Design & Analysis

All surveys are not created equal.  Design matters.  We can assist you in survey design and analysis, helping you to collect the information you need to make critical decisions.

Meeting Facilitation

When you need to focus the power of a work group, coalition, or community, experience matters.  Our consultants will work with you hand-in-hand to get the results you need.

Public Health Accreditation

Our consultants have unique experience working in and with accredited health departments.  Put their expertise and passion to work on your accreditation effort!

Program Evaluation

Do you know if your programs are running effectively and creating the results you desire? Let our evaluators assist you in setting up systems that will get at the results you need to get from "I think so" to "I know". 

Customer Engagement

Your customers and clients are why your organization exists.  Our experts can help you ensure that you are engaging them effectively.

Convening

Solving complex problems often demands that you have a diverse group of stakeholders at the table.  Our convening services can help bring all the pieces together so you can concentrate on results.

Focus Groups

Custom Solutions

When you need deep insight into an issue there's often no substitute for a focus group.  We can design and conduct focus groups and interviews to serve your needs.

We offer customized training and consulting packages built for your organization.